Terms & Conditions
Last Updated: August 16, 2026
Welcome to ClickTickets.lk. These Terms & Conditions govern your use of the ClickTickets.lk website and the purchase of tickets through our platform.
By using our website or purchasing a ticket, you agree to these Terms & Conditions.
1. About ClickTickets
ClickTickets.lk is an online ticketing platform through which customers can discover events and purchase available tickets.
Events may be organized and conducted by independent event organizers. Event-specific information displayed on the website should be reviewed before purchasing.
2. User Accounts
Some ClickTickets features may require you to create an account.
You are responsible for:
- Providing accurate information
- Keeping your login credentials secure
- Not sharing your account credentials
- Informing us if you believe your account has been compromised
3. Ticket Purchases
Before completing a purchase, customers should carefully check:
- Event name
- Event date
- Event location
- Ticket type
- Ticket quantity
- Ticket price
- Applicable fees
- Order total
- Event-specific terms
A completed order may result in a digital ticket or QR ticket being issued to the customer.
4. E-Tickets and QR Codes
Where a QR e-ticket is provided, the customer is responsible for keeping the ticket secure.
A QR ticket should not be publicly shared or duplicated.
The event organizer may scan and validate the QR code at the venue.
5. Event Changes
Events may sometimes be postponed, rescheduled, relocated or cancelled by the event organizer.
Where ClickTickets receives relevant information from the organizer, we will communicate applicable updates through available communication channels.
6. Prices and Availability
Ticket prices and availability may change before purchase.
The price shown during the final checkout process should be reviewed before completing the order.
7. Prohibited Use
You must not:
- Use the website for fraudulent purposes
- Attempt unauthorized access
- Interfere with website security
- Use automated systems to abuse the service
- Resell tickets in violation of applicable event rules
- Provide false information
- Attempt to obtain tickets through unauthorized methods
8. Third-Party Event Organizers
Some events may be organized by third parties. Event organizers may establish additional rules regarding admission, age restrictions, venue requirements, prohibited items and event conduct.
Customers are responsible for complying with applicable event rules.
9. Refunds and Cancellations
Refunds and cancellations are subject to the applicable Refund & Cancellation Policy and any event-specific terms.
Customers should review the applicable refund conditions before purchasing.
10. Website Availability
We aim to keep ClickTickets.lk available and functioning properly, but we cannot guarantee that the website will always be uninterrupted or error-free.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page.
12. Contact
For questions regarding these Terms & Conditions, please contact ClickTickets through our Contact Us page.